Privacy Policy

1. Introduction

BitFree ("we," "our") operates a prepaid card management application. We are committed to protecting your privacy. BitFree is not a cryptocurrency exchange; we provide a digital interface for managing a virtual prepaid card issued by a licensed partner.

2. Information We Collect

We may collect:

• Identity verification data: Government-issued ID, liveness checks, and related information required for KYC compliance
• Account information: Email, phone number, and other contact details
• Device and usage data: Device identifiers, IP address, and usage patterns for security and fraud prevention
• Transaction-related data: Information necessary for prepaid card top-up requests and compliance (AML, risk controls)

We do not operate exchange services. Any cryptocurrency-related data is used only in connection with prepaid card top-up requests, and conversion is performed by our licensed card issuing partner.

3. How We Use Information

We use collected information to: provide and improve our prepaid card management services; verify identity and comply with KYC/AML requirements; prevent fraud and suspicious activity; communicate with you; and comply with legal obligations.

4. Sharing and Third Parties

We share information with our licensed card issuing partner as necessary to provide prepaid card issuance, conversion, and settlement services. We may also share information with service providers, regulators, and law enforcement when required by law.

5. Security

We implement technical and organizational measures to protect your data. All users must complete identity verification. We apply AML monitoring, transaction risk controls, and device verification.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.

7. Contact

Privacy inquiries: support@bitfree.us
Data protection / legal: legal@bitfree.us